U‑verse TV U300
• Paramount+ with SHOWTIME
• The Movie Channel
• 34 digital music channels
U‑verse TV U450
• Popular sports channels
• 34 digital music channels
Upgrade with the U-verse TV Account Manager on-screen tool on Ch 9910.
To find out what’s playing now, select Guide on your remote control, or sign into the U‑verse TV app. You can print a channel lineup PDF.
Upgrade with the TV Account Manager on-screen tool on Ch 9910.
To find out what’s playing now, select Guide on your remote control, or sign into the U‑verse app. You can print a channel lineup PDF.
Login and Account Settings
Login and Account Settings
What Member ID and Password do I use to log in?
When you first launch the U-verse TV app, you must enter your U-verse login ID and Password. The ID and password are the same ID and password as your AT&T High Speed Internet account (which is the same as your e-mail account provided for AT&T High Speed Internet service).
Can Sub Accounts access U-verse TV?
Yes, sub accounts can access U-verse TV.
What do I do if I forget my password and/or username?
On the Login page, you will find links to: Forgot ID? and Forgot Password? Select the appropriate link and follow the instructions to either recover or reset them.
Can more than one device access U-verse TV at a time?
Yes, members of the same U-verse TV account can access and play content at the same time.
How can I manage my Cellular Data usage while using U-verse TV?
You can manage your cellular data usage by tapping on Cellular Data Setting which is found in the Preferences section of Settings. You may adjust your cellular data access through the link found within the warning message or in Cellular Data Settings. You may also choose the frequency in which you receive this warning message.
Where can I go for questions about my bill?
You can view your U-verse bill by tapping myAT&T App which is found in the Support section of Settings. Subscribers that have already downloaded the separate myAT&T App from the Apple App store will be linked directly to the myAT&T App. Once validated in that App, you can view your bill. You can also access your bill at: https://m.att.com/myatt/.
Show/Movie Details
Show/Movie Details
What can I do on the Show/Movie Details Page?
The Show/Movie Details page is a central location or hub where everything about a particular show or movie available on U-verse can be found. The show title, description and details are provided at the top of the page. You can also take direct action to either view or record that specific show by tapping Record or Watch Find more information about the show’s cast and crew by tapping on that actor’s photo and exploring related shows in which they appeared. This is found under the Info segment on iPhone or by just scrolling the page on the iPad. Tap Photos for expanded views of scenes from any show.
Guide
Guide
How do I use the Guide?
To browse the TV Guide, tap the Guide tab. The Guide will enable you to browse the TV guide listing for your U-verse TV service at home. You can swipe up and down to scroll through channels in the Guide. You can also move quickly through channels in the guide using the quick scroll bar on the right. Either tap or drag to the location in the Guide. Additionally, you can swipe right or left to change the time being displayed. The Guide will display what is scheduled to be on within the next 2 weeks. Multiple searching and filtering functions are available at the top of the Guide, allowing you to quickly find your favorite shows and channels. By default, the guide hides SD channels as well as channels that are not viewable on the mobile device. If you are wanting to set a recording, or learn more about a particular show that is in SD, or on a network that does not allow us to show their content online, simply remove the filter that hides the relevant content.
Can I set up favorites so that I can easily find my favorite channels, shows and actors?
Yes, select Settings, and then Favorites. Once selected, favorite shows will then appear in the Guide with a heart next to them. Touching the heart toggles favorites on and off. By tapping the Favorites Filter icon at the top of the Guide and selecting Favorite Channels Only the Guide will display only your favorite channels. Find your favorite HD Channels by tapping HD Channels Only as a filtering option. Or, select both Favorite Channels Only and HD Channels Only to see only your favorite HD channels.
Scheduling and Managing Recordings on Your Home DVR
Scheduling and Managing Recordings on Your Home DVR
Can I record a show on my Total Home DVR from my device?
You can record a show by first tapping on a show and getting to the Show/Movie Details page. Tap Record, confirm your settings and tap Record again to set your recording. Tap Record Series to record the entire series.
Can I manage my recordings that are scheduled to record on my Total Home DVR?
You can manage recordings by tapping the Recordings tab. Tap the upcoming show that you wish to change. From there you can Cancel Recording or Cancel Series. You may also tap Series Options to add additional time at the end of your recording(s) to ensure you do not miss anything should a show overrun its time period (i.e. sporting events or live programs). You can also set when the recording(s) will be deleted from your DVR.
Can I set default DVR Settings that will apply to every recording that I initiate?
You can set default DVR Settings by going to Settings on the My U-verse TV page. Tap Recording Settings found within Preferences. You can then set default recording options for all individual show and series recordings.
On Demand Streaming Content
On Demand Streaming Content
Can I watch TV shows or movies on my device?
You can watch TV shows or movies by tapping the On Demand tab to select from the library of shows available to watch on your mobile device. You can browse available shows by TV Shows, Movies, Networks or recently Watched. When you find something that you would like to watch, just tap Watch to begin streaming it on your device.
If I get interrupted while watching a show, can I start playing it later from where I left off?
If at any time you get interrupted and need to stop watching a show you can easily continue from where you left off by tapping Watched on the main On Demand page. There you will find a list of your recently watched shows, along with a progress indicator for each. Just select a show to continue watching it from where you left off.
If I get a new device, how do I transfer the U-verse TV App to it?
You do not transfer the app. You must download the U-verse TV App from Apple App Store to your new device and sign in using your U-verse ID and password.
Can I stream shows when I am outside of the US?
Streaming rights are within the US only.
Live TV
Live TV
Where can I find Live TV within U-verse TV Mobile?
Live TV is accessible via the Live TV icon tab found in the Navigation Bar at the top of the page.
Is Live TV available on Wi-Fi and the cellular network?
Yes, Live TV is available on both Wi-Fi and cellular networks.
How do I see what Live TV channels are offered?
After you tap the Live TV icon you will see a Live TV guide presenting Live TV channel offerings available in your market.
How do I play a Live TV program?
Upon tapping Live TV the last channel played will begin to play. Tap another channel row to begin playing the show that is currently airing on that channel.
How can I tell when a Live TV Channel is locked and not available?
When a locked, Live TV channel is tapped a lock notification will be displayed in the video player. A subscriber can unlock the channel by tapping Unlock and entering the account’s Parental Control Pin. The show will begin playing, momentarily.
Are shows available in Spanish on U-verse TV?
Yes, there are Spanish language shows on U-verse TV.
How do I watch a show with Closed Captioning on U-verse TV?
To watch a show with Closed Captioning on U-verse TV you will tap the CC icon in the player while the video is playing. To turn off, tap the CC icon a second time.
California Public Utilities Commission (CPUC) Notice of Public Hearings
California Public Utilities Commission (CPUC) Notice of Public Hearings
What is this notice about?
This Notice is about Rulemaking 23-04-006 regarding the Order Instituting Rulemaking Proceeding to Consider Changes to Requirements on Video Franchisees Under the Digital Infrastructure and Video Competition Act, and Revisions to General Order 169.
Why am I receiving this notice?
The CPUC has directed us to inform you that you are invited to participate in these hearings, which provide an opportunity to hear your comments, concerns, and opinions regarding changes to the Commission’s licensing and oversight of video franchisees under the Digital Infrastructure and Video Competition Act of 2006 (DIVCA). The CPUC is considering whether to adopt specific customer service standards that apply to state franchised video services, and processes to adjudicate customer complaints regarding franchised video services.
How can I participate in these hearings?
You may attend the in-person hearings or watch a livestream of the remote hearings. You can state your comments and participate either at the in-person or remote hearing. You can also submit comments by mail or post them on the CPUC’s public comment portal. For further information, go visit: https://www.cpuc.ca.gov/pph or https://www.cpuc.ca.gov/videofranchising .
When/how are the hearings taking place?
In-person hearings hosted by the CPUC:
| August 14, 2024 | September 5, 2024 |
|---|---|
| 1-3pm and 5-7pm | 1-3pm and 5-7pm |
| Sacramento | Monterrey Park |
Remote hearings hosted by the CPUC:
| September 19, 2024 |
|---|
| 1-3pm and 5-7pm |
For more Information or specific details visit cpuc.ca.gov/pph .
How can I participate in the remote hearings?
The remote PPHs may be observed using the live video broadcast AdminMonitor webcast link or heard on the toll-free telephone number. The AdminMonitor broadcast has English or Spanish captions that can be accessed by clicking the green button below the video screen. To provide public comment, participants should use the toll-free telephone number and participant code noted above. Participants who wish to speak must then press “star one” and record their first and last name when prompted. This will alert the operator who will then queue the speakers one-at-a-time and announce each speaker’s name at the allotted time. When it is time for public comment, the ALJ will make an announcement through the telephone line for those who wish to speak. Public officials wishing to speak at the PPHs should provide the telephone operator with their name, title, and governmental entity.
Written public comments may be provided at any time during this proceeding through the Add Public Comment tab on the Commission’s website at apps.cpuc.ca.gov/c/R2304006 .